I would not recommend you to download any such Cleanwipe 12.1. It is always recommended to create a case with Symantec Technical Support. I would rather work on the Article provided by Thomas above and then To Create a Case with Symantec Technical Support, follow the article below: How to create a new case in MySupport. Symantec Endpoint Protection, free download. Virus protection software for Windows: Powerful endpoint antivirus software application that may be used on computer systems to protect against a wide array of malware and other malicious software on laptops, virtual systems, desktops and even servers. Includes tests and PC download for Windows 32 and 64-bit systems.
CleanWipe tool is a final solution for the removal of the Symantec Endpoint Protection product. To receive this tool you need to contact Symantec Support. Support Supporthttp://www.symantec.com/support/contact_techsupp_static.jsp CleanWipe utility is also included in the release of 12.1 RU2 & now it works/performs much better.
The cleanwipe utility is used to completely remove Symantec Antivirus and Symantec Endpoint Protection products. To obtain Cleanwipe please contact Symantec Technical support. Once the utility has been obtained please follow these instructions: This utility can be run on Windows 2000, Windows XP (32 and 64 bit), and Windows Server 2003 (32. When your efforts to remove Symantec Endpoint Protection fail, you may need to use the CleanWipe tool. Please back up your computer before you use CleanWipe. It is an aggressive tool and must be used with care. You can find more information here.
Supported Operating Systems Windows 2000 SP4+ (requires MS KB816542 included in Update Rollout 1 for SP4) XP / Server 2003 / 2003R2 Vista / Server 2008 Windows 7 / Server 2008R2 Windows 8 / 2012 Server Both 32 and 64bit versions, where applicable
Before you run Cleanwipe tool, you can download Symantec Diagnostic Support Tool to identify the problem.
It’s a Zip file with password protected. Need to extract Zip file prior to run Cleanwipe.exe
1. On the welcome screen, click Next.
2. Read the license agreement, check I accept the terms in the license agreement and then click Next.
3. Now, you can see the list of products from which you can choose the required one. This is a major change compared to the previous Cleanwipe version.
4. A reboot is mandatory to completely remove any of the above products. However, if you want to hold the reboot and do it manually at a later point of time, you can now uncheck Reboot Automatically.
This doesn’t require multiple reboots when compared to the previous versions of cleanwipe utility.
You need to contact support to get cleanwipe. Open a webcase here: http://www.symantec.com/docs/TECH58873 They will send you the credentials to log in and download. you can call symantec support How to create a new case in MySymantec http://www.symantec.com/business/support/index?page=content&id=TECH58873 Phone numbers to contact Tech Support:- Regional Support Telephone Numbers: • United States: 800-342-0652 (407-357-7600 from outside the United States) • Australia: 1300 365510 (+61 2 8220 7111 from outside Australia) • United Kingdom: +44 (0) 870 606 6000
Cleanwipe Sep 14
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Sep 14.2 Cleanwipe
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